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Several participation options are available: purchase of a numbered key, monthly subscription, in-store purchase or participation in bonus and super draws. See the rules page for more details.
No, you can buy as many entries as you like, either via numbered keys or subscriptions. The more you participate, the greater your chances!
For the bonus draw, collect 20 of our video contests and buy a figurine to enter. The super draw takes place every 6 months and offers the chance to win a wooden chalet, with entries starting at €2.
We offer a wide range of products, some of which are automatically entered into our draws if their value exceeds €100.
Delivery costs depend on the destination and the amount of the purchase. You will find exact details when you finalize your order.
All purchases of €100 or more entitle you to automatic entry into the draw. This information is clearly indicated on the product page.
The subscription costs €19.90 per month for 14 months. In addition to taking part in every draw, you'll receive two free draws during the period.
We accept payment by credit card, Stripe, and other secure payment methods. See the payment page for full details.
Yes, it is possible to cancel your subscription. However, all participations and benefits acquired up to that point remain valid.
We use secure, standards-compliant payment solutions to protect all your personal and banking information.
Yes, all our products come with a legal warranty. For more details on duration and conditions, please consult our warranty policy.
Vous pouvez nous contacter via le formulaire de contact de notre site, par téléphone, ou par email. Notre équipe est là pour vous aider avec toute question concernant vos participations ou vos commandes.
Note
The information contained in this FAQ may be modified or updated according to our services or products. Please note that this FAQ is intended to provide you with quick and practical answers, but in no way replaces our General Terms and Conditions of Sale (GTCS). For complete and official information, please consult our General Terms and Conditions.
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